Legal

Terms of Service

Effective date: January 1, 2026  |  Last updated: October 27, 2026

These terms apply when you use deetoeco.com or hire DEETOE CO. LLC (“DEETOE CO.”, “we”, “us”), a small shop in Greenville, Michigan. By requesting a quote, placing an order, making a purchase, joining the new-parts list, signing in to the client portal or using our website, you agree to them. If you sign a separate agreement with us for a project or plan, that agreement comes first wherever the two differ.

1. What we do

  • The store: replacement and custom parts, 3D print files, products made from recycled plastic, filament, refurbished car parts and retro modded items, sold through our website.
  • Parts made for your project: custom parts designed in CAD and 3D printed, or delivered as print-ready files, and items such as business cards, card holders and coasters made around your logo.
  • Websites: hand-coded websites built, hosted and looked after on a monthly plan or built once, and hosting on its own.
  • Social media handling: posting what you send us, in your words, to the pages you choose.
  • Custom software: programs and work centers built around how your business runs, and Google Business Profile or local search work as add-ons to a website plan.

What we’ll deliver, the price and the timeline for a project are agreed with each client before work starts, in a written estimate, quote, invoice or order confirmation.

2. Estimates, quotes and payment

  • An estimate is our best guess based on what you’ve told us; the final price may change once the details are set. A quote is a firm price for the scope it describes, and it changes only if the scope changes.
  • Projects may require a deposit or full payment before work begins.
  • Monthly plans, such as website, hosting and social media management plans, renew automatically each month and are billed at the agreed rate until you cancel. We may change the rate with notice.
  • Invoices can be paid online. Payments are processed by Stripe; we never see or store your full card details.
  • If an invoice is past due, we may pause work, or after a grace period suspend the affected website or service, until it is paid.

3. Timelines and what we need from you

Timelines depend on the project and are shared at the start. They assume you send what we need on time, including:

  • Accurate content, logos, photos and specifications.
  • Feedback on proofs, drafts and designs within a reasonable time.
  • For a custom part: accurate measurements, photos, artwork or reference files.
  • For social media: access to your accounts and timely approval of posts, if you’ve asked to approve them.

Late feedback or missing information can push the timeline back.

4. Who owns what

  • Once paid in full, you own the final website design, apps built for you, design files, photos and videos, and printed parts made specifically for you. Third-party items used to build them (stock images, fonts, licensed software) stay under their own licenses.
  • Business software we provide is rented, not sold. You may use it for as long as its monthly service is paid. The software, its code and its design belong to DEETOE CO. at all times, and do not become yours after any number of payments. If you stop the software or the service ends, your use of it ends when the last paid month does.
  • On a monthly website plan where we built the website, each monthly payment goes toward the cost of the build. The website’s code and design become yours after 12 monthly payments on the $140 Website + Hosting plan, or after 6 monthly payments on a plan priced above $140 a month, unless your quote states a different number. Until then they remain ours, and they stay with us if the plan ends first. Reaching that number doesn’t end the plan: it keeps renewing each month until you cancel. Your content and your domain are yours from the start.
  • We keep ownership of our general tools, reusable code and know-how, and you may use them as part of what we built for you.
  • You confirm that you own, or have permission to use, everything you give us to work with.
  • We may show finished work in our portfolio and marketing unless you ask us in writing not to.

5. Print files, software and the new-parts list

  • Buying a 3D print file lets you print it for your own use, as many times as you like. It may not be resold, shared or printed for sale unless its product page says otherwise.
  • Buying a program gives you a license to use it in your own business. It may not be resold or shared unless its product page says otherwise.
  • After checkout, download links or setup instructions are sent to the email address you used.
  • Because files and programs are delivered right away, purchases are non-refundable except where the law requires. If something doesn’t work as described, tell us and we’ll work with you to fix it.
  • Subscriptions renew automatically until canceled. You can cancel any time and keep access through the end of the period you’ve paid for.
  • Joining the new-parts list is free and doesn’t commit you to buy. It sends one email when a new part goes up, and you can leave it any time.

6. Parts, prints and store items

  • Design projects include two rounds of edits. More rounds, or changes beyond the original scope, may be quoted separately.
  • Files are delivered once the design is approved and paid for. If you use them on your own machine, you are responsible for your machine, materials and settings, and for the result.
  • Printed parts are made to the files and specifications you provide or approve. Small differences in size and finish are normal in 3D printing and are not defects.
  • Custom and functional parts are provided as-is. You are responsible for checking that a part suits its intended use before relying on it, and we are not liable for improper fit, installation or use.
  • Refurbished car parts are used parts, cleaned up and sold as described on their page. Check that a part fits your vehicle before you buy.
  • Items ship from Greenville, Michigan. All sales are final; see the sales policy.

7. Social media handling

  • You give us access to the accounts you want us to manage and can remove it at any time.
  • We post on your behalf using the photos, videos and words you provide; we do not write posts for you. You are responsible for making sure you have the right to use them, including permission from people who appear in them.
  • Social media platforms change their rules and may limit or remove posts or accounts. We can’t guarantee followers, reach or results, and we aren’t responsible for actions the platforms take.

8. Hosting and uptime

We work to keep hosted websites fast, secure and online, but we can’t guarantee uninterrupted service. Maintenance, outages at hosting or internet providers, attacks, and events outside our control can cause temporary downtime.

9. Client portal accounts

Clients may be given a private portal account. Keep your sign-in details to yourself; you are responsible for activity under your account. Tell us right away at info@deetoeco.com if you think someone else has used it. We may close portal access when a project or service ends, or if the account is misused.

10. Limit of liability

To the fullest extent the law allows, DEETOE CO. LLC’s total liability for any claim related to these terms or our services is limited to the amount you paid for the specific service the claim is about. We are not liable for indirect or consequential losses, including lost profits or lost data.

11. Ending a service

Either of us may end a project or an ongoing plan with reasonable written notice. We may suspend or end services for non-payment, misuse, or breaking these terms. Fees for work already done or services already provided are non-refundable except where the law requires.

12. Governing law

These terms are governed by the laws of the State of Michigan. Any dispute will be resolved in the state or federal courts located in Michigan.

13. Changes to these terms

We may update these terms as our services change or for legal reasons. The date at the top shows the latest version. Continuing to use our website or services after an update means you accept the new terms.

14. Contact us

DEETOE CO. LLC
Michigan
Email: info@deetoeco.com | info@deetoeco.com